If you are unhappy with our product in any way, we will do our best to accommodate you. Once your package is received, you have 7 days to ask for an exchange or return. The customer is responsible for return/outgoing shipping costs, and the item must be unused in its original packaging. Shipping costs are non-refundable for returns. It is important to note that since our candles are hand-poured, each product may vary slightly in colour and we consider tiny imperfections to be part of its uniqueness and beauty.


If your package is not received through a fault of your own (wrong address entered, package not picked up after Delivery Attempt Notice Card is left) then unfortunately you will be responsible for return/outgoing shipping costs.



Babydoll Naturals reserves the right to discontinue or change features and prices of the products offered on this website without any obligation or advance notice. All prices are in Canadian dollards (CAD). While the content of your cart will be displayed in CAD, you will checkout using CAD at the most current exchange rate through PayPal.



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